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How do I reserve a party date?

You can Book your party ON our online booking system.  A non-refundable 100.00 deposit is necessary to secure your reservation

What days of the week are available for parties?

Parties can be scheduled ON SaturdayS and SundayS. 

WHAT TIME SLOTS ARE AVAILABLE TO BOOK A PARTY?

Party Hours:

 1:30p3:30p AND  4:30p-6:30p

 

how far in advance should I book my party?

We suggest booking parties at least 4 - 6 weeks in advance.  However, if you need a last minute date, please call or email to check availability. 

What forms of payment do you accept?

We accept cash, debit cards, and major credit cards.

 
When do you need the final count of guests?

A final headcount is required three (3) business days prior to the party.  

For what ages are your parties best suited?

Parties  are designed for girls ages 3 and up.  

What if I have twins, triplets, or best friends that want to have a party together?

Our packages are priced for a total of 10 girls, which typically means 9 party guests plus the birthday girl.  If you have twins, triplets or friends that want to share a birthday party, subtract the number of birthday girls from 10 to figure out how many guests are included in the package price {eg. if you have twin girls, the package price will include the twin birthday girls + 8 guests for a total number of 10 girls}.  Extra girls are always welcome, the price per extra girl depends upon the package chosen. 

How long does a party last?

all parties are 2 hours long.   There is also the option to add an additional 15 minutes to your party for $45. We are proud to celebrate ONLY ONE birthday at a time, and our parties are generally spaced only 30 minutes apart on the weekends. 

What happens if I need to cancel or reschedule my party?

All deposits are non-refundable. Once a deposit has been paid, parties may only be postponed once. We will gladly work with you to find an alternate party date. If you choose to cancel our services for ANY reason, your deposit is non-refundable and cannot be applied to other services or merchandise. If you need to postpone your party, you may postpone once without penalty, provided you've offered no less than 3 weeks' notice. If a party date needs to be changed for reasons other than illness, inclement weather, or family emergency, the client may be responsible for paying an additional deposit fee of $75 to Hello Princess nyc, due to loss of income, in the event the opening left by the original date is not booked. We understand life happens and children become ill, etc, therefore we will review each situation on a case-by-case basis when determining the extra fee. We will gladly work with you to find an alternate party date for your consideration. If you choose to cancel our services for ANY reason, your deposit is forfeited. Deposits cannot be applied to other services or merchandise. If you need to postpone your party more than once, your deposit will be forfeited. 

is there a minimum or maximum number of guests I can invite?

The package price is for 9 girls plus the birthday girl (who is always FREE!), for a total of 10 guests. If less than 10 attend your party, you will still be charged for the same amount.  Attendance over 10 guests will be charged an additional rate per person. Additional charge per girl varies depending upon the package, see package details.  Please consult hello princess nyc for a maximum number of guests,

What happens if guests arrive late?

Our parties are packed with fun and follow a schedule.  Guests who arrive late may join the party at whatever point the party has progressed.  For example, if the guests have already completed makeup and hair and have started dancing, the late guest will skip makeup and hair and join in the dancing.

What should party guests wear?

Guests should dress comfortably,  they will be dressing up upon arrival. You may ask your guests to wear leotards, bodysuits or bathing suits under their street clothes. 

Can other guests or siblings stay for the party?

Parents and other adults are always welcome to stay; we have seating for approximately 12 - 15 adults with additional standing room available.  Siblings must be supervised at all times , unless they are one of the guests.  Siblings {of any age}, who are not part of the headcount, will not be permitted to dress up or have make up applied and hair done. 

How is make-up applied and hair styled?

Makeup is applied with disposable applicators. The same applicator is never used twice, even on the same guest. Mascara and eyeliner are not used.  Over the years, we have tended to little girls from a multitude of ethnicities, as well as varying haircuts and hair textures. We are not, nor do we claim to be, hair stylists/beauticians; our hostesses are talented young girls who have taught themselves how to do popular up-dos via YouTube, etc. Our glittery up-do’s are solely for entertainment purposes. When styling hair, Hello Princess Staff uses  anti-bacterial hand gel in-between guests. Due to sanitary purposes, combs and brushes are not used.  All clips, hair extensions, bobby pins, etc are for each guest to keep, as they are never reused.

What do I need to supply?
Hello Princess NYC provides tables and chairs along with paper and plastic products such as plates, forks, napkins and cups.  hello princess nyc  also supplies and serves pink lemonade and distilled water to the guests. 
Do you offer party favors for guests?

Yes, quite often we supply the favors. Please visit our add on page for info and pricing.  

How early may I arrive before my party time?

Hostesses are at-the-ready to assist with any and all set-up needs and are experts at arranging birthday treats to ensure a stunning display for your guests.  we kindly request you arrive no earlier than 10 minutes prior to your party time. {e.g. party starts at 12:30; you can arrive at 12:20}. We know your little princess is excited to get their party started. however, we do need time to allow for cleaning, etc, between parties to guarantee the best party experience for you!

 

What type of nail polish do you use, and do you paint toes too?

We use nail polish brands such as OPI, Essie, Sinful Colors, Sally Hansen, etc. We are not a nail salon, and therefore do not remove nail polish prior to painting nails during parties - we will simply paint over any leftover chippy polish {naked nails are best!}. Due to health concerns we do not paint toes - fingers only!

Is outside food allowed?

No

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