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Policies

 

Our policies are designed to deliver a sensational party for the guest of honor.  We Celebrate HER! and therefore strictly adhere to the following practices in order to make this a special day for everyone involved...​

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Each party includes the following: 9 guests + the birthday girl for a total of 10 girls; 2 hours fully hosted party; 1 theme-specific party favor for each party guest;  theme-decorated table, including centerpieces, paper products, utensils and pink lemonade & water. Refer to our Party Add-Ons page for additional information. 

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  • The package price is for 9 girls plus the birthday girl, for a total of 10 girls.  There will be an additional charge for each girl beyond the package total of 10 {this includes the birthday girl}.  Additional charge(s) per girl varies depending on the package;  If less than 10 girls {this includes the birthday girl} attend the party, you will still be charged the regular package price.  No exceptions please.

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  • Each party is 2 hours in length

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  • A $45/15 minutes or $75/30 minutes Service Charge will be applied for overtime. You are more than welcome to add time to extend your party if you choose. Parties adding 30 minutes extra time will have 15 minutes added both to the start and end times.

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  •  we request you arrive no earlier than 10 minutes before your scheduled party time. We know your birthday girl is eager to get their party started, however, we do need time to allow for cleaning, etc, between parties to guarantee the best party experience possible. We reserve the right to add a $45 Service Charge for any parties arriving more than 15 minutes early.

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  • A non refundable SECURITY DEPOSIT of 30% of total  is due to reserve the date and is credited towards the package price. In the event of a cancellation by the CLIENT of this event this deposit will be nonrefundable.

 

  • A refundable DAMAGE DEPOSIT of $100.00 (to be paid by A money order) will be returnable to the CLIENT(S) up to two (2) weeks after the event has been held once property has been inspected for any potential damage caused by the client, and/or guests of the client.

 

  • All security deposits are non-refundable.  If you need to postpone your party, you may postpone once without penalty, provided you've offered no less than 3 weeks' notice. If a party date needs to be changed for reasons other than illness, inclement weather, or family emergency, the client is responsible for paying an additional deposit fee of $75 , due to loss of income, in the event the opening left by the original date is not booked. We understand life happens and children become ill, etc, therefore we will review each situation on a case-by-case basis when determining the extra fee. We will gladly work with you to find an alternate party date for your consideration.  If you choose to cancel our services for ANY reason, your deposit is forfeited.  Deposits cannot be applied to other services or merchandise.

 

  • Deposits may be paid in the form of cash, debit, or credit card.  The remaining balance must be paid 48 hours Before the party Date.

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  •  Checks are NOT accepted for final payment. 

 

  • Parents and other adults are always welcome to stay, however, it is not necessary. Siblings must be supervised at all times, unless they are one of the guests. 

 

  • Our parties are packed with fun and follow a schedule.  Late arrivals may join the party at its point in progress. For example, if we have already completed makeup and hair and have started dancing, the late guest will skip makeup and hair and join in the dancing.  ​

                                                           We greatly appreciate your business and look forward to hosting your next event!

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